Privacy Policy
REFILLABELL UK LIMITEDAt REFILLABELL UK LIMITED ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
As is common with other websites, our servers automatically store log files containing information such as:
• IP Address
• Browser Type
• Referring Page
• Time of Visit
We may also collect personal data provided by you, including but not limited to: • Contact Information: Name, email address, phone number, and any information submitted through web forms, chat, or email.
• Transactional Information: For customers, we may collect purchase history, payment details, and related information to process transactions. • Communications Data: Information from communication channels such as email, live chat, or phone calls, which we use to enhance customer service and support quality.
2. Use of Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, and similar tracking technologies, such as web beacons, to improve user experience, deliver targeted advertising, and analyse interactions on our site.
What are Cookies?
Cookies are small text files that are placed on your device by websites you visit. They allow the website to recognize you, remember your preferences, and make your next visit easier. Cookies can be "session" cookies (temporary and deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until deleted).
What are Pixels?
Pixels are small pieces of code embedded on web pages or in emails. They allow us to track user interactions, such as views, clicks, and conversions, and help us to deliver tailored advertisements across third-party platforms. Pixels are commonly used to measure ad effectiveness and understand the interests and behaviours of our website visitors.
How We Use Cookies and Pixels
We use cookies and pixels for the following purposes:
• Essential Functions: To enable basic functions of our website and prevent fraudulent use of user accounts.
• Performance and Analytics: To gather insights into how users interact with our website and improve our services.
• Advertising and Behavioural Targeting: To serve relevant ads based on your interests and behaviour on our website, and to measure ad performance across platforms such as Google Ads and Facebook.
Third-Party Cookies and Pixels
In addition to our own cookies and pixels, we may use third-party cookies and pixels from partners, such as Google Analytics, Facebook, and LinkedIn, to help deliver targeted advertising and analyse site usage. Third-party tracking technologies are governed by their respective privacy policies.
User Choices Regarding Cookies and Pixels
If you wish to manage or delete cookies, you can adjust your browser settings. You may also opt out of behavioural advertising through industry tools, such as the Digital Advertising Alliance's opt-out portal. However, please note that if you disable cookies, some features of our website may not function as intended.
3. Data Collection for Advertising Purposes
To support our advertising activities, we may collect certain data through cookies, pixels, and other tracking technologies. This includes:
• Device Information: Such as IP addresses, browser type, and operating system. • Interaction Data: Details on how you interact with our site, such as pages viewed, and actions taken.
• Location Data: With your permission, we may collect geolocation data for location-based services.
4. Lead and Customer Data Collection
REFILLABELL UK LIMITED collects personal data from both prospective leads and existing customers to enhance our services, deliver tailored communications, and improve customer experience.
5. Disclosure of Information to Third Parties
We may share data with third-party service providers who assist us with digital marketing, analytics, and advertising services. These third-party providers may use cookies, pixels, and similar tracking technologies to collect data on user activity, which they use according to their own privacy policies.
6. Security and Data Retention
We take appropriate measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Personal data is retained only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights and Choices
Under the UK General Data Protection Regulation (GDPR), you have the right to: • Access: Request a copy of your personal data held by us.
• Correction: Request the correction of any inaccurate or incomplete information. • Deletion: Request deletion of your data, subject to legal or regulatory obligations.
• Objection: Object to the processing of your data for specific purposes. • Withdraw Consent: Withdraw consent where data processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, please contact us at hello@refillabell.co.uk.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Modified" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
REFILLABELL UK LIMITED
4 Haydon Road
Bushey, England, WD19 4DD
hello@refillabell.co.uk
By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.

